Rouast Labs

Privacy Policy

Last updated: 3 Mar 2025

Welcome to Rouast Labs! Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect and use your personal information when you use our services, including our website (rouast.com), VitalLens API, and VitalLens App. By using any of our services, you agree to the terms outlined in this policy.

1. Information We Collect and How We Collect It

1.1 Website

We use the following third-party service to collect data when you visit our website:

  • Google Analytics: We collect data on website usage, visitor interactions, and device information.

1.2 VitalLens API

Most importantly, we do not retain video or vitals data through the VitalLens API after processing it for you.

When you use the VitalLens API, we collect your data as follows:

  • Personal Information: We collect information provided when you register to receive an API Key or subscribe to the newsletter, including your name, company, job title, and email address.
  • API Usage Data: We collect metadata logs of your API requests including timestamps, API Key, number of frames analyzed, and whether they finished in success or error.
  • API Payload Data: We temporarily keep the payload data from your API requests in memory while required for processing; this data as well as the returned results are disposed of after the API call finishes.

1.3 VitalLens App

Most importantly, we do not collect your video or vitals data through the VitalLens App.

Beyond that, we use the following third-party services which collect data unrelated to your video or vitals:

  • Google AdMob: Unless you have paid to remove ads and opted out of all ads, we use Google AdMob for displaying advertisements. AdMob collects data for ad targeting (unrelated to your video and vitals). Unless you have opted out of this behavior, AdMob also employs a unique identifier associated with your device.
  • Google Firebase Analytics: Unless you have opted out of providing analytics information, we use Google Firebase Analytics to collect analytical data on how our app is performing. This includes information about app usage, user interactions, and device information (again, unrelated to your video or vitals).

As a third party collecting information on our behalf, Google is required to provide the same or equal protection of user data as stated in this Privacy Policy. View Google's privacy policy at https://policies.google.com/privacy.

We never share your data with any other third parties.

2. How We Use Your Information

2.1 Website

  • Google Analytics: We use the data to understand website performance, visitor behavior, and areas for improvement.

2.2 VitalLens API

  • Service Operation: We use the data to monitor, maintain, and improve the API services.
  • Security: We use the data to detect and prevent fraudulent or unauthorized use of the API.
  • Billing: We use the data to calculate the amount payable for the service.

2.3 VitalLens App

  • Google AdMob: Google AdMob uses the information it has available to show more relevant ads. See also how Google uses information from apps that use their services: https://policies.google.com/technologies/partner-sites
  • Google Firebase Analytics: We use the data provided by Google Firebase Analytics to help us identify areas for improvement, understand user behavior, and enhance your experience with VitalLens.

3. Data Retention and Your Privacy Choices

  • Data Retention: We retain data collected by Google associated with cookies, user identifiers, or advertising identifiers for a period of 2 months. We indefinitely retain API usage and log data for operational and billing purposes. We do not retain any data on API request payloads or returned results.
  • Opting Out of Google Analytics: You can opt out of Google Analytics tracking on our website using the Google Analytics Opt-out Browser Add-on.
  • Opting Out of Google Firebase Analytics: You can opt out of Google Firebase Analytics tracking in the VitalLens App using the switch in the info sheet.
  • Opting Out of tracking related to ads: We will ask if you want to opt out of tracking related to ads.
  • Requesting Deletion: You can request the deletion of your data by contacting us at vitallens@rouast.com.
  • In compliance with GDPR, users in the EEA (European Economic Area) will see a message asking for consent regarding data collection; we have also enabled IP anonymization. In the VitalLens App, you can change your consent settings via the "Change consent settings" button in the info screen.
  • In compliance with US State Regulations, in the VitalLens App, we restrict data processing to only show non-personalized ads for users located in applicable states.

4. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The date of the latest revision will be indicated at the top of the page.

5. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at vitallens@rouast.com.